Candidate requirements:
Candidates are required to possess a minimum trainer qualification at level 3 on the national qualification framework. For example: City and Guilds 7302 (level 3) “Certificate in Delivering Learning, an Introduction”, or Cert. Ed.
Who should attend the 1886 City and Guilds Certificate for Deliverers of Conflict Management Training Course?
Those involved in Training.
Aim of the 1886 City and Guilds Certificate for Deliverers of Conflict Management Training Course:
To develop the already experienced trainer’s specialist knowledge, skills, and behaviours necessary to deliver a scenario based conflict management programme.
The course will be delivered over three consecutive days, culminating in a 40 question multiple-choice test.
There are two units for this qualification:
Unit 1 – Understanding the Principles of Conflict Management
Outcomes 1 – 4
Assess and reduce the risk of violence in the work environment
Identify behaviour that indicates an escalation towards violence and take appropriate measures to avoid or calm and defuse the situation
Identify post incident support and report the circumstances to provide information for personal and organisational learning
Demonstrate their ability to apply knowledge and understanding of Conflict Management into a variety of practical settings
Unit 2 – Designing and delivering conflict management Scenarios
Outcomes 1 – 2
Design relevant and effective scenarios for training in Conflict Management
Deliver and debrief interactive and scenario based sessions in the context of Conflict Management training
Duration of course: Three days
Number of delegates places: Maximum 10
Trainers: One
Location: Vale Hotel Golf & Spa Resort
Our preference is to run courses from this location because it adheers to strict health and saftey/Fire saftey legislation, however, if you wish us to conduct this course on site, your premises will have to conform to these requirements and risk assesments must be completed prior to the course.
PLEASE NOTE THAT THE ABOVE IS ONLY AN EXAMPLE OF THE TYPE OF 1886 City and Guilds Certificate for Deliverers of Conflict Management Training Course THAT WE RUN AND CAN BE ADAPTED TO THE CLIENT’S SPECIFIC NEEDS