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Basis Training - Courses
Aggression/Conflict
Training Courses offered by Basis Training
1884
City & Guilds Certificate in Conflict Management
1884 City & Guilds Certificate in Conflict Management
1886
City & Guilds Level 3 Deliverers of Conflict Management Training.
1886 City & Guilds Level 3 Deliverers of Conflict Management Training.
Prevention
& Management Of Violence & Aggression Four Day Training Course
Designed to equip staff with the skills necessary to breakaway from an aggressive situation where they have been physically assaulted. It is a practical course requiring active participation from course delegates. The course is presented in an informal manner so that delegates can relax and enjoy the learning experience.
Aimed To give participants the tools to de-escalate & defuse verbally aggressive clients / customers. Courses are delivered using a variety of presentation techniques to allow participants to explore issues relevant to their own work place.
Dealing
with Armed Robbery and Hold-ups Training Course
To ensure employees are able to define the range of armed hold-up and robbery violent behaviours, are aware of the organisations policies and strategies, can recognise warning signs of impending violence, and are aware of post incident assistance and support.
Break
Away, Self Defence / Safe Escape Training
This is a physically orientated course structured to teach techniques in a relaxed, informal manner. The course is designed in such a way that anyone can take part regardless of age, strength, sex, or disability. The advantages of the training are the simplicity of the techniques taught and the emphasis on technique, not strength.
Control
and Restraint / Safe Holding
Gives those participating safe but effective techniques that can be used with children, adolescents, adults & the elderly in a variety of settings from the NHS, Care Homes, Councils and the Security Industry.
An intense 2 day course dealing with a variety of instruments which can be used as weapons. The training covers techniques to use to disarm an assailant with both blunt and sharp weapons.
A one day course designed to equip candidates with the neccessary skills to provide world-class customer care
A bespoke course that enables successful candidates to train within their own organisations
Dealing with Telephone Abuse
Course
Teaching how to identify and manage telephone abuse in the work place
V.I.P.
Specialist Individual Training
We provide a range of specialist individual training programmes.
VIP Courses
V.I.P.
Three Day Residential Training Course
This is a highly specialised training course, developed to be delivered specifically to Company Executives & business personnel who travel home and abroad into high risk areas and/or confrontational situations where their personal safety may be compromised.
Please note: any of the above courses can be adapted to the clients specific needs
