About The Company

Established in 1996, BASIS TRAINING (UK) LIMITED are specialists in delivering personal safety training to all staff who daily face the threat of verbal abuse and physical violence in the work place. 

This year we have also set up in partnership with Pro-care Nursing Ltd and are able to offer 100+ Domiciliary and Qualified Nursing staff within the Cardiff and Vale area, and this has now given us the ability to draw on some of the above staff who are trained to the high standard expected by Basis Training to deliver training courses.

 

In addition to our specialist training in Personal Safety we are also able to offer throughout the UK the following courses:

 

Dementia Awareness

Safeguarding Children

Safeguarding Vulnerable Adults

Manual Handling

Food Hygiene/Infection Control

Administration & Medication Management

Dealing with Diabetes

Dealing with Epilepsy

Introduction to General Health & Safety

Emergency First Aid

Autism & Learning Difficulties Awareness

 

If you are interested in any of the above courses please contact us by email at enquiries@basistraining.co.uk

BASIS TRAINING employs trainers who are members of the Institute of Conflict Management (www.conflictmanagement.org), which is dedicated to “Setting standards in the prevention and management of aggression and conflict.” All our physical techniques have been risk assessed according to a process laid down by the Institute of Conflict Management.

The company has also been accorded ICM Quality Award Centre status (QAC Registration Number QAC2022) which means that we have fulfilled the criteria set out by the ICM Quality Award relating to:

Element 1: Training Design. Element 2: Training Delivery. Element 3: Training Evaluation & Feedback

The company is also an accredited centre for the delivery of City & Guilds 1884 and 1886 in Conflict Management Training Courses, and the 1884 Lev 3 Conflict Management (Physical Intervention skills) and are members of the South West Area Control & Restraint Instructors (S.W.A.C.R.I.) All our Conflict Management trainers delivering training to the NHS have attended the NHS CFSMS Conflict Resolution National Syllabus Familiarisation Seminar & our training meets the 10 objectives as identified by CFSMS relating to the Conflict Management National Syllabus.

Our trainers are all highly experienced in the field of managing workplace aggression and violence. The company offers a wide range of courses which can be specifically bespoke to your individual needs anywhere in the United Kingdom. Whether you’re based in Cornwall or Inverness we come to you.

Our customers value the exceptional quality of the product they receive as well as the expertise of the trainers who deliver it and their sensitivity to the needs of individual course delegates. Feed back from clients have commented that we give very good value for money with the training we offer.

Whatever the level of aggression faced by your staff, we at BASIS TRAINING are confident we have the solutions to your problems

Why Use Us?

  •  We aim to be professional and approachable
  • We offer value for money
  • We are committed to continued professional development
  • We can be-spoke all training to your requirements
  • All our trainers are members of the Institute of Conflict Management (ICM)  

Classroom based theoretical Training

  • All our trainers have extensive skills and experience in dealing with workplace violence and as a City & Guilds Centre we are able to deliver courses in conflict management to City & Guilds 1884 level 2 or 1886 level 3 Standards
  • Interactive participation using scenario- based learning
  • Utilises a variety of teaching methods to achieve learning outcomes
  • Encourages delegate participation through questioning and discussion
  • Training is informative, relaxed and enjoyable

Physical Skills Training

As an approved City & Guilds centre we are able to offer the City & Guilds Level 3 certificate in conflict management (physical intervention)

  • All techniques have been risk assessed according to a process within the ICM guidelines
  • Only 3-4 techniques are taught which cover a vast range of workplace violence situations
  • The techniques are user friendly
  • All techniques are adaptable to delegates physique, ability, age and gender
  • The training is carried out in a relaxed learning environment
  • Those attending training are constantly reminded that physical skills are a last resort
  • Emphasis is always placed on therapeutic response in physical intervention
  • All Restrictive Physical Intervention techniques are graded from guiding and holding through to restraint and are adaptable to be used for children and frail elderly through to able bodied extremely aggressive adults
  • As part of our Health & Safety policy we always use 2 trainers to a maximum of 16 delegates

 

Mission Statement:

Basis Training (UK) Limited is in the business of helping to give you peace of mind, concerning the prospect of finding oneself in a stressful, aggressive or violent situation. This is achieved by providing you with the emotional & physical skills to cope with stressful situations or an aggressive or violent attack.

This is delivered to the highest quality by an elite, specialised group of experts, who are approachable, experienced trainers & instructors. The Basis experience is delivered in a comfortable friendly manner.

BASIS TRAINING (UK) LIMITED
QUALITY POLICY

Our policy is to deliver training to the widest possible audience which:

 

  • Is easy to understand and remember.
  • Is usable by anyone, regardless of age, gender or size, injuries or disabilities on anyone, regardless of size or strength.
  • Is relevant in day-to-day life as well as in a work setting.
  • Provides total customer satisfaction.

We expect our trainers to be

 

  • Courteous to course delegates at all times
  • Clear and precise in demonstrating and explaining techniques.
  • Able to work one-to-one as well as demonstrating to groups.
  • Able to deal with unusual scenarios raised by course delegates.
  • A credit to Basis Training at all times.

 

As a company we believe in the pursuit of excellence through continually improving our services and processes.

 

  •  We constantly aim for total customer satisfaction in everything we do.

 

Basis Training management are committed to maintaining the requirements of our quality management system and demonstrate this through the allocation of sufficient time, resource and personnel to ensure this is done