The 3 day Prevention and Management of Violence and Aggression (PMVA) and Management of Violence & Aggression (MOVA) Training course has been designed and developed to meet the needs and expectations of customers whose employees regularly deal with violence or aggression during the course of their work and, who need to employ all the skills from conflict management to breakaway and/or physical restraint. The course is delivered over 3 days and builds on a frame work of knowledge underpinned by current Law, Regulations and Guidance.
The following information gives an overview of the topics covered during the 3 days. Candidates are expected to actively participate in group exercises, general discussion and will be required to demonstrate effective team working skills. A requirement of all candidates is a reasonable level of fitness and general health in order to participate in the physical elements of the course and all candidates will need to complete a fitness questionnaire in order to ascertain this
Summary of Outcomes:
- Develop an understanding of Law relating to the management of conflict
- Assess & apply a risk assessment to all risks associated with dealing with conflict
- Understand the importance of effective communication skills
- Understanding the risks associated with lone working & applying principals of safe working
- Identify post incident support & reporting procedures within your organisation
- Realise that breakaway & self-defence techniques are only used when all other options have failed.
- Apply the correct & safest way to defend themselves from a variety of wrist & body grabs whilst standing, seated behind a desk, in a bed situation, and whilst in a car for those in the community.
- Know the quickest & safest escape from strangles.
- How to apply an effective stance in order to deal with head butts, punches, kicks, & kneeing to the groin.
- Assess, & use your environment, thus working out the quickest possible escape route, to minimise confrontation.
Programme Day 1:
q Introduction to workplace violence.
q Understanding Reasonable Force: Common Law, Understanding Reasonable Force: Section 3 (1) of the Criminal Law Act 1967, Human Rights Act Article 2
q Health and Safety at Work Legislation: Sections 2, 3, 7 & 8
q Regulations 3, 8 and 14 of Managing Health and Safety at Work
q Self awareness
q Proactive service delivery
q Communication skills
q Signalling non aggression
q Defusing and calming
q High risk conflict
q Lone working protocol
q Post incident support
q Escape from wrist grabs, body grabs, hair & clothing grabs.
q Breakaway from strangulations including attacker using ligatures.
q Dealing with punches, head butts, kicks, & groin attacks.
q How to deal with assaults whilst on the floor.
q Use of defensive body positioning & personal space.
q Aspects of good communication skills.
q The “what if’s”.
Description of what is covered
Helping to provide delegates with the knowledge of the basic working principal’s of the Law including the associated Regulations in relation to the use of restrictive physical intervention. Covered are the risks associated with physical restraint and how to minimise those risks through risk assessment and awareness and compliance with regulations. Develop the skills and knowledge required to enable learners to safely apply appropriate and effective methods of restraint using primarily non pain compliant methods of control. More restrictive methods of control (pain compliance) can be taught where there is a higher risk environment
Summary of outcomes
To achieve the outcomes a student must:
1. Understand the Law in relation to the use of physical restraint.
2. Evaluate the risks associated with physical restraint and consider methods to reduce the risks.
3. Demonstrate non-pain compliant methods of control and how to safely apply them
4. Where required demonstrate more restrictive methods of control and when they should be used
5. Understand the importance of Incident reports and de-briefing for all involved in restraint
- Criminal Law in relationship to restraint
- The Children’s Act (If required)
- Human Rights Acts / Depravation of Liberty (DOL) issues
- The use of your communication skills to prevent restraint wherever possible
- Positional asphyxia risks
- Non-pain compliant methods of control – 2,3 and 4 man teams
- Teamwork: Contact and Cover
- Shepherding, Figure of four, thumb in palm,
- To the chair, the rest position, taking clients through door ways, change over’s
- Restrictive methods of control (pain compliance) where identified by risk assessment
- Controlled take down and up
- Techniques for seclusion if required.
- Demonstration of techniques that should not be used
- Incident Reporting and De-briefing
- Remember the most important aspect is to try to defuse and de-escalate – if possible try to avoid restraint
This is a sample programme which can be adapted for your specific needs.
The publication by the Department of Health “Positive & Proactive Care: reducing the need for restrictive intervention” state the following: (127. There are no universally accepted standards for the use of physical restraint although both the British Institute of Learning Disabilities (BILD)44 and the Institute of Conflict Management (ICM)45 offer voluntary quality accreditation schemes)
Who should attend?
- All employees who work within an environment where there is a requirement for the use of restraint
- Power Point presentation, case studies
- Group Discussions
- Demonstration & Practice Under Observation
Duration of course
Number of delegate places
- All trainers follow the ICM code of practise and the all Wales NHS Passport The company has also been accorded ICM Quality Award Centre status (QAC Registration Number QAC2022) which means that all physical breakaway skills have been risk assessed and have fulfilled the criteria set out by the ICM Quality Award. Trainers are ENB A74 Qualified and have attended Lone Working & Conflict Awareness Corporate Personnel Training and Edusafe Personal Safety Programme.
The Institute of Conflict Management has awarded Basis Training (UK) Limited
With the Quality Award Centre Status (QAC Registration Number QAC2022)
Element 1: Training Design.
Element 2: Training Delivery.
Element 3 Training Evaluation & Feedback
The publication by the Department of Health “Positive & Proactive Care: reducing the need for restrictive intervention” state the following: (127. There are no universally accepted standards for the use of physical restraint although both the British Institute of Learning Disabilities (BILD)44 and the Institute of Conflict Management (ICM)45 offer voluntary quality accreditation schemes) If you require a copy of the report please look at the ICM website.