The Basis Training Quality Promise

We thought it’d be worthwhile for you to see our quality promise. It’s our attention to detail, our attention to delivering confident outcomes for your employees that makes our client base use us again and again.


BASIS TRAINING LIMITED
QUALITY POLICY
Our policy is to deliver training to the widest possible audience which:

  • Is easy to understand and remember.
  • Is usable by anyone, regardless of age, gender or size, injuries or disabilities on anyone, regardless of size or strength.
  • Is relevant in day-to-day life as well as in a work setting.
  • Provides total customer satisfaction.

We expect our trainers to be

  • Courteous to course delegates at all times
  • Clear and precise in demonstrating and explaining techniques.
  • Able to work one-to-one as well as demonstrating to groups.
  • Able to deal with unusual scenarios raised by course delegates.
  • A credit to Basis Training at all times.
  • As a company we believe in the pursuit of excellence through continually improving our services and processes.

We constantly aim for total customer satisfaction in everything we do.

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